Terms Of Purchase

Order Confirmation

After placing your order, you will receive a confirmation email with details of your products, prices, and shipping information. Please review this carefully. If you notice any discrepancies, contact us immediately by email or phone. Should any issues arise, we will work quickly to resolve them.

Delivery

Our standard delivery time is 5 - 12 business days. Orders placed over the weekend are processed the following Monday. Please note that high demand or postal delays may affect delivery times. If your order is delayed beyond the expected timeframe and no update has been provided, contact us for assistance. A tracking number will be included in your confirmation email so you can follow your shipment.

Customs & Import Fees

Customers are responsible for any customs duties, VAT, or import fees charged by their country’s regulations. These charges are outside of our control. As the importer of record, you are liable for any such costs.

Pricing

We reserve the right to adjust prices due to supplier changes, errors, or inaccuracies. If pricing issues occur, we will correct them promptly.

Limitation of Liability

We shall not be held liable for any damages, injuries, allergic reactions, or losses arising from the use or misuse of our products. Use of our products and website is at your own risk.

In no event shall Socovia, its owners, employees, or suppliers be liable for any indirect, incidental, special, or consequential damages exceeding the purchase price of the product.

Additionally, Socovia is not responsible for delays, errors, or failures in performance caused by circumstances beyond our control, including but not limited to strikes, natural disasters, government actions, transportation issues, or supplier disruptions.

Product Information

We make every effort to present our products as accurately as possible. However, variations in screen settings and photo quality may cause product images to differ slightly from the actual item.

Cookie Policy

Our website uses cookies to improve functionality and track browsing behavior. Cookies are small text files stored on your device. You may adjust your browser settings to block cookies, though this may affect your experience. For more details, please consult your local regulatory authority’s guidelines on cookies.

Contact Information

For any inquiries, contact us at:
contact@socovia.com

We respond to messages as quickly as possible. For returns, please see the policy below.

Return Policy

You may request a return within 14 days of receiving your order. To initiate a return, email us at contact@socovia.com.

  • Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.
  • Returned items must be unused and in original packaging.
  • We will provide the return address and instructions once your request is received.

Personal Data & Privacy

By completing a purchase, you consent to the processing of your personal data in accordance with our privacy policy. We collect only the information needed to process your order and will never sell or share your data without a legal basis.

Data Storage & Processing

We securely store and process your personal data (name, address, contact details, purchase history) to fulfill orders and provide customer support. Data is retained only as long as necessary to meet contractual or legal obligations.

Data Sharing

  • Payment Provider: Your name, address, and contact details are shared with our payment processor to complete transactions and prevent fraud. For invoice payments, your personal identification number may also be required.

  • Shipping Company: To deliver your order, your name, delivery address, and contact information will be shared with our logistics partners.

Right of Withdrawal

You have the right to withdraw from your purchase within 14 days of receiving your order. To exercise this right, please contact us for return instructions. The date of withdrawal is based on your declaration, not our response.

  • A full refund will be issued if the product is returned in its original condition.
  • Return shipping costs are deducted unless the return is due to a faulty or incorrect product.

Product Usage Disclaimer
Socovia Magnesium Oil Spray and all other products sold on this website are intended for external use only.
Results may vary depending on individual factors, including skin type, health condition, and usage consistency.
These products are not intended to diagnose, treat, cure, or prevent any disease.
Always consult with your healthcare provider before starting any new supplement or topical regimen, especially if you have existing health conditions, are pregnant, nursing, or taking medications.

No Medical Advice
Information provided on this website, including product descriptions, blog posts, and testimonials, is for informational purposes only and should not be considered medical advice.
Always consult a qualified medical professional regarding any medical concerns.